Terms of Service

1. Who We Are

Lifebook AI ("we", "us", "our") is a personal memory journaling service operated by an individual developer, available at mylifebookapp.com. By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

Contact: info@mylifebookapp.com

2. Eligibility and Account Registration

You may use Lifebook AI if you are at least:

• 13 years old — United States
• 16 years old — EU/EEA and Switzerland (or the age required by your country)

By registering, you confirm you meet the age requirement applicable in your country. We ask for your date of birth at sign-up and will not knowingly create an account for anyone below the applicable minimum age. If you are under the required age, you may not hold an account.

Parents and guardians. The account holder must meet the age requirement above. A parent or legal guardian may create their own account and record memories of their child within it — the child is a subject of the parent's memories, not a separate account holder. If you record information about your child (or any other person), you confirm that you have the authority to do so and are responsible for that content. The Service is not intended to be operated by a child under the applicable minimum age as their own account, and we do not offer child-operated accounts. If you believe a child is operating their own account, contact info@mylifebookapp.com.

You agree to provide accurate, current information when registering. You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately of any unauthorised access at info@mylifebookapp.com.

We reserve the right to suspend or terminate accounts that violate these Terms, at our sole discretion, with notice where reasonably possible.

3. Description of Service

Lifebook AI is a personal memory journaling application. Features include a memory timeline, map, AI-powered life story, AI chat, On This Day email digest, collections, calendar, and more.

The Service is offered in two tiers:

• Free: Up to 50 memories, timeline, map, On This Day emails, collections, and limited daily prompts
• Premium: Unlimited memories, AI Life Story, AI Chat, Year in Review, Legacy Vault, and priority support — billed monthly or annually

We may modify features, add new ones, or discontinue existing ones at any time. We will give reasonable advance notice for material changes that reduce core functionality for paying users.

4. Your Content and Intellectual Property

You own your content. All memories, journal entries, photos, voice recordings, and other content you create remain your property at all times.

By using the Service, you grant us a limited, non-exclusive, non-transferable, royalty-free licence to store, process, and display your content solely for the purpose of providing the Service to you. We do not use your content for advertising, model training, or any purpose beyond operating the app.

You represent that:

• You have the right to upload the content you submit
• Your content does not infringe any third-party intellectual property rights
• Your content does not contain illegal material

You may export your content at any time via Settings → Export My Data, and permanently delete your account and all associated content via Settings → Delete Account.

5. AI Features

AI features (photo analysis, Life Story, AI Chat, daily prompts) are powered by OpenAI's API. When you use these features, the relevant content of your memories is sent to OpenAI for processing.

Separate consent required. Because your memories may contain sensitive personal information, AI features are switched off until you give explicit, separate consent to AI processing — this is distinct from accepting these Terms, and we ask for it the first time you use an AI feature. You can withdraw that consent at any time in Settings → AI processing; AI features then stop working, but nothing you have saved is deleted and every other part of the Service continues to work. See our Privacy Policy for the legal basis and full detail.

• AI features are always manually triggered — never automatic
• AI-generated content is for personal and entertainment purposes only and must not be relied upon for legal, medical, historical, financial, or official purposes
• We do not guarantee the accuracy, completeness, or appropriateness of AI-generated text
• AI output passes through an automated moderation step, and you can report content you consider inappropriate
• OpenAI processes your data subject to their own Privacy Policy, and does not use API-submitted content to train its models

6. Payments, Subscriptions, and Refunds

How Premium is billed depends on where you subscribe:

• On the web (mylifebookapp.com) — processed by Stripe, Inc., subject to Stripe's Terms of Service
• On Android — processed by Google Play billing, subject to Google Play's terms
• On iOS — processed by Apple via the App Store, subject to Apple's terms

Mobile subscriptions are administered for us by RevenueCat, Inc., which records your subscription status. We never see or store your card details on any platform.

Free Trial

New premium subscribers receive a 7-day free trial. You will not be charged until the trial period ends. You may cancel at any time during the trial without charge.

Billing and Renewal

Subscriptions renew automatically at the end of each billing period (monthly or annually) until cancelled, charged by whichever platform you subscribed through.

Cancellation — where you cancel depends on where you subscribed

• Web (Stripe): cancel via the billing portal in Settings, or by contacting us
• Android: cancel in Google Play → Subscriptions. We cannot cancel a Google Play subscription on your behalf.
• iOS: cancel in App Store → Subscriptions. We cannot cancel an Apple subscription on your behalf.

Cancellation takes effect at the end of the current paid period, and you keep Premium access until then. Deleting the app does not cancel a subscription.

Refunds

Purchases made through Google Play or Apple are refunded by Google or Apple under their own policies — we are not able to refund those purchases directly. Please use Google Play's or Apple's refund request process.

For web (Stripe) purchases, we offer refunds at our discretion in the following cases:

• You were charged after cancellation due to a technical error
• The Service was completely unavailable for more than 72 consecutive hours during a paid period
• Applicable consumer protection law in your country requires a refund right (e.g. EU 14-day cooling-off period for digital services, where applicable)

EU/EEA consumers: Under EU Directive 2011/83/EU, you have a 14-day right of withdrawal from the date of purchase, unless you have already started using the premium features (in which case you expressly waive this right by using the Service).

For web refund requests, contact info@mylifebookapp.com within 14 days of the charge.

Price Changes

We will give at least 30 days' notice before changing subscription prices. Continued use after the effective date constitutes acceptance of the new price.

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable law
• Upload content that is illegal, harmful, abusive, harassing, defamatory, or infringes third-party rights
• Upload content depicting child sexual abuse material (CSAM) — this will result in immediate account termination and reporting to authorities
• Attempt to gain unauthorised access to the Service, other users' accounts, or our infrastructure
• Reverse engineer, decompile, or attempt to extract source code
• Use automated tools (bots, scrapers) to access the Service
• Misuse AI features to generate harmful, defamatory, or illegal content
• Circumvent the free tier memory limit through technical means

Violations may result in immediate account suspension or termination without refund.

8. Service Availability and Modifications

We aim for high availability but do not guarantee uninterrupted access. Scheduled maintenance, third-party outages (Supabase, Vercel, OpenAI), and unforeseen technical issues may cause downtime.

Force Majeure

We are not liable for failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to: natural disasters, war, pandemic, government action, infrastructure failures, cyberattacks, or failures of third-party services (Supabase, OpenAI, Stripe, Vercel, Resend).

Service Discontinuation

If we discontinue the Service entirely, we will provide at least 60 days' notice, offer a data export tool, and refund any unused portion of annual subscriptions on a pro-rata basis.

9. Data and Privacy

Your use of Lifebook AI is governed by our Privacy Policy, incorporated into these Terms by reference. Your memories and account are stored in the EU (Ireland). Some providers necessarily process limited data outside the EU — notably OpenAI for AI features you trigger, and Stripe / RevenueCat for payments. Each provider and safeguard is listed in the Privacy Policy.

10. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Lifebook AI is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The Service will be uninterrupted, error-free, or secure
• AI-generated content is accurate, complete, or suitable for any purpose
• Data stored on the Service will never be lost (we recommend using Settings → Export My Data regularly as a personal backup)

Consumer protection note: Nothing in this section excludes statutory warranties or rights that cannot be waived under the law of your country (e.g. EU consumer protection law, Swiss CO Art. 197 ff).

11. Limitation of Liability

To the fullest extent permitted by law, Lifebook AI and its operators shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of data, profits, goodwill, or business opportunities
• Damages arising from third-party service failures (Supabase, OpenAI, Stripe, RevenueCat, Google Play, Apple, Sentry, Vercel, Resend)

Our total aggregate liability for any claim shall not exceed the greater of: (a) the amount you paid us in the 12 months preceding the claim, or (b) USD 50.

EU/Swiss consumer note: If you are a consumer under EU or Swiss law, mandatory consumer protection rights are not affected by this limitation.

12. Indemnification

You agree to indemnify and hold harmless Lifebook AI and its operators from any claims, damages, or expenses (including reasonable legal fees) arising from: (a) your use of the Service in violation of these Terms; (b) your content; or (c) your violation of any third-party rights.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Switzerland, without regard to conflict of law principles.

For EU/EEA consumers: Mandatory consumer protection provisions of your country of residence apply and are not overridden by Swiss law. You may also bring claims before the courts of your country of habitual residence.

Dispute resolution: We encourage you to contact us first at info@mylifebookapp.com. We will attempt to resolve disputes amicably within 30 days. If unresolved, disputes shall be submitted to the competent courts of Switzerland. EU consumers may also use the EU Online Dispute Resolution platform.

14. Changes to These Terms

We may update these Terms. For material changes, we will notify you by email at least 14 days before the effective date. Continued use of the Service after the effective date constitutes acceptance. If you do not accept the new Terms, you may cancel your account before the effective date.

15. Severability and Entire Agreement

If any provision of these Terms is found invalid or unenforceable by a court, that provision will be limited or eliminated to the minimum extent necessary, and the remaining Terms will remain in full force.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lifebook AI regarding the Service and supersede all prior agreements.

16. Contact

For any questions about these Terms:
info@mylifebookapp.com